AI agents for routine work | Grovtic - Automating orders, inquiries, invoices
Measurable results • 180+ companies • 10+ years • Consultation within 24h
Home Agency Development Portfolio About Blog Contact Consultation within 24h
EN SK CZ
Grovtic Development division · AI agents for routine work

AI agents that handle the routine for you.

Agents that read an email, parse the attachment, match it against inventory and post it into your accounting. Four languages, dozens of suppliers. When an agent is unsure about something, it asks via Slack — and learns.

Human-in-the-loop Observability of every decision Per-client isolation No hallucinations
Sound familiar?

Six reasons AI agents make sense.

Manual email sortingYour office manager spends 2 hours a day sorting inquiries, orders and invoices. An agent can handle this.
Copying data between systemsFrom email to Excel to inventory to accounting. 30 minutes per order, copy-paste, errors.
Expensive customer repliesYour support team answers the same questions over and over. An AI agent could handle 80% of them instantly.
Document classificationInvoices, scans, PDFs — manually filing them into folders and systems. Hours every week.
Multilingual processingSK/CZ/EN/DE customer inquiries. Your team can't keep up and machine translation isn't accurate.
AI hallucinations and errorsYou tried the ChatGPT API, but it made up answers that don't exist. Without observability, you can't trust it.
What we build

Six types of AI agents that genuinely save time.

Custom AI with observability, isolated for your company. No hallucinations, no off-context answers.

Order entry agent

Reads an order email (PDF, XLS, scan), matches it against inventory, creates the order in your ERP and sends a confirmation.

from 8,000 €

Customer support agent

AI chatbot for your website or Messenger — answers 80% of questions, escalates the hard ones to a human, connected to your CRM.

from 6,000 €

Invoice processing

Processes incoming invoices — OCR, matching against orders, posting into accounting (Pohoda, KROS).

from 9,000 €

Lead classification

Sorts inquiries by category, priority and language. Routes them to the right salesperson in your CRM.

from 5,000 €

Document Q&A agent

An internal chat over your documentation — answers employees from manuals, SOPs and past cases.

from 7,000 €

Custom workflow agent

A bespoke agent for a specific process. Brief + architecture design + MVP within 4 weeks.

from 10,000 €
How we work

Five phases from process audit to production.

We start with one specific process that genuinely saves time. Once it's proven, we scale.

01

Process audit

30 min · free

We identify the top 1–2 processes that are well structured and repeatable. Without those, AI doesn't make sense.

02

Architecture design

5–7 days

Workflow diagram, LLM selection (GPT-4, Claude, Llama), tooling, integrations, human-in-the-loop checkpoints.

03

MVP & test dataset

2–3 wks

We build an MVP on a small sample (50–100 cases). Accuracy validated against manual work.

04

Production & observability

1–2 wks

Deployment to production, monitoring, alerting, a dashboard for you. Gradual rollout.

05

Iteration & scaling

ongoing

Monthly accuracy review, retraining, new use cases.

AI / ML stack
OpenAI GPT-4ClaudeLlama 3LangChainPineconePostgresRedisSlack APIn8nPythonOpenAI GPT-4ClaudeLlama 3LangChainPineconePostgresRedisSlack APIn8nPython
Our work

Selected projects in this area.

FAQ

What clients ask us most often.

What's the difference between your agent and ChatGPT?
ChatGPT is a generic assistant — it answers from training data, hallucinates and has no access to your data. Our agent is custom — it has access to your systems, documentation and databases. Every decision has a log and an audit trail, with no hallucinations.
How much does an AI agent cost?
An MVP agent ranges from 5,000 € (simple classification) up to 15,000 €+ (a complex workflow with integrations). Monthly operation is 290–890 €/mo + LLM API costs (typically 100–500 €/mo).
What's the ROI?
It depends on the process. An order entry agent saves 2–3 hours a day — at minimum wage that's ~12,000 €/year. With an investment of 8–10k €, payback is 6–12 months.
What if the agent makes a mistake?
Every agent has human-in-the-loop — if it's unsure, it asks via Slack or email. You approve, and the agent learns. No critical decisions without your oversight.
Is my data safe?
Yes. An isolated deployment for each client — its own database, its own secrets, its own audit log. No multi-tenant shortcuts. For sensitive data we can also deploy on-prem or in a private cloud.
Does it work in Slovak / Czech?
Yes. Both GPT-4 and Claude have excellent Slovak/Czech. For domain-specific terms (legal, medical) we tune the prompt and use retrieval-augmented generation (RAG) from your own materials.
Do you also build chatbots for websites?
Yes — an AI chatbot for your website connected to your CRM, knowledge base and ticketing. See also Custom internal systems for broader automation.
Let's talk automation

We start with a process audit.

30 minutes, free. We identify 1–2 processes that are well structured and repeatable — where an AI agent genuinely saves time. You get a written summary with an ROI estimate.